An Amateur or Professional Team?
A salon team should pride themselves on their professional conduct. As a member of the team it is imperative that everyone embrace an attitude of professionalism in all that you do. Professionalism is an intangible concept; it is best summed up as a balanced combination of manners, care, honesty, knowledge and proficiency.
Amateur or Professional?
The opposite of professional is amateur; don’t ever do anything in your salon as though you were an amateur. Anything you do, do it as a ‘professional’ to professional standards.
- A Professional Groomer learns every aspect of the job.
An amateur skips the learning process whenever possible.
- A Professional Groomer carefully discovers what is needed and wanted.
An amateur assumes what others need and want.
- A Professional Groomer looks, speaks and dresses like a professional.
An amateur is sloppy in appearance and speech.
- A Professional Groomer sets her prices to cover her cost of doing business first, then increases it according to her experience, skill level, and consumer demand.
An amateur bases her prices on emotion or desperation, discounting her services as a marketing tactic, and often undercuts her competitors.
- A Professional Groomer keeps his or her work area clean and orderly.
An amateur has a messy, confused or dirty work area.
- A Professional Groomer is focused and clear-headed.
An amateur is confused and distracted.
- A Professional Groomer does not let mistakes slide by.
An amateur ignores or hides mistakes.
- A Professional Groomer jumps into difficult assignments.
An amateur tries to get out of difficult work.
- A Professional Groomer remains level-headed and optimistic.
An amateur gets upset and assumes the worst.
- A Professional Groomer handles money and accounts very carefully.
An amateur is sloppy with money or accounts.
- A Professional Groomer faces up to other people’s upsets and problems.
An amateur avoids others’ problems.
- A Professional Groomer uses higher emotional tones: enthusiasm, cheerfulness, interest, and contentment.
An amateur uses lower emotional tones: anger, hostility, resentment, fear, and victim.
- A Professional Groomer persists until the objective is achieved.
An amateur gives up at the first opportunity.
- A Professional Groomer produces more than expected.
An amateur produces just enough to get by.
- A Professional Groomer produces a high-quality product or service.
An amateur produces a medium-to-low quality product or service.
- A Professional Groomer earns high pay.
An amateur earns low pay and feels it’s unfair.
- A Professional Groomer has a promising future.
An amateur has an uncertain future.
The first step to making yourself a Professional Groomer is to decide you ARE a Professional Groomer.